Representation matters more than ever – a sentiment that’s trickled down to consumer beauty trends. Whether it’s a wider selection of foundation shades, gender-neutral skincare packaging, or false lashes designed for more than one eye shape, there are a lot of ways direct-to-consumer beauty brands can cater to a more diverse range of customers.
Data has shown that sales of multicultural beauty products are double the conventional market. So, when you’re marketing your brand, make sure your inclusive product line is reflected in all of your advertising collateral. It could be worth hiring a diverse range of social media influencers to create personal connections with your product.
If the last few years have taught us anything, it’s that wellness can take place at home. Consumers are still choosing to stay home – they’re excited to have increased accessibility and flexibility when it comes to their wellness rituals. So, it’s important that e-commerce health and wellness brands have virtual offerings and continuously increase and improve these offerings. In your marketing plan, make sure customers know that your virtual offering is easy to use and to sign up for.
There’s major appeal among consumers of all ages for a personalized retail experience. In fact, an Epsilon survey found that 80% of respondents indicated that they’re more likely to do business with a company that offers personalized experiences. Beauty, health, and wellness brands can get in on this trend by creating a personalized shopping experience that results in custom product recommendations, whether for daily vitamins or skincare solutions.
In the same vein of personalization and at-home convenience, beauty subscription services will keep growing as we enter Q4 – the Royal Mail reports that the value of the subscription box market will grow 72% by 2022. As consumers continue to prioritize convenience and crave personalization, D2C brands that offer curated subscription boxes have a unique place in the market. Plus, subscription services practically guarantee a high customer return rate.
A version of this article was first published on the DAN
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