Your website is the foundation of all your marketing efforts. It’s the place where your existing and prospective customers come to learn more about your products or services and your business as a whole.
Your website is where potential partners come to learn more about your brand and where your prospects book a demo or request more information about your products or services. It’s also where your landing pages sit, where prospects land after clicking on one of your ads.
In essence, your website is fundamental to not only your marketing success but the success of your business as a whole, which is why management of your website needs to be a daily priority.
In this article, we’ll look at what makes up website management and how it can boost your ROI.
Website management is a term to describe combining several services to run your website effectively. Typically website management will involve:
Effective website management, particularly if you’re running a small business, will involve you outsourcing the services to a web design agency or a digital marketing agency that offers website maintenance services. Larger enterprises may have designated in-house teams that are responsible for the ongoing management of their companies’ websites.
Websites are constantly under the threat of attack from hackers and cybercriminals. These attacks can cause your website to crash, infect the device your website’s visitors are using, phish for potentially compromising information, and much more.
As you can imagine, any attack on your website can have disastrous effects on your business, particularly if sensitive data is compromised or your website is down for a while. In the event of an attack, you could face problems such as:
Effective ongoing website security involves passive management like setting up good firewalls to block potential hackers and active management through measures such as regular malware scans and keeping your website architecture up to date.
With your website security intact, you can be safe knowing that your website visitors are protected when they visit, use, and purchase from your site.
Good web security also helps your search visibility. In an analysis of over 1 million results, Backlinko found that websites with a Secure Sockets Layer (SSL) certificate in place consistently ranked higher than websites without this certificate.
Your website should never be treated as a static object. One of the most essential elements to the success of any website is the continual adding of new content and the optimization of existing content.
Some of the best practices for optimizing existing content on your site include:
Whoever is looking after your website management will generally take care of optimizing your existing content, but this may also fall under the responsibilities of an in-house content team if you have one.
Website support is somewhat of an umbrella term to describe a multitude of different factors that overlap but are not exclusive to website security or content management. Website support can include services such as:
Just like web security, regularly carrying out these tasks is key to maintaining your website’s functionality and performance. Keeping on top of plugin, theme, server/hosting updates will ensure your website’s loading times remain optimal and that all the plugins you’re using continue to function as they should.
Monitoring and analyzing your website’s analytics such as your organic traffic, time on page, bounce rate, and conversion rate.
These metrics will help you see if your site is drawing in and keeping visitors on-site and inform you as to whether you need to make some changes to your site to improve these metrics.
Keeping your website up to date and well maintained is vital if you want to keep attracting new visitors to your website and converting those visitors into leads and customers.
Alongside this, proper website management is essential to your website visitors’ positive user experience and their information remaining safe and secure. Make sure your website management is a priority; your business will be all the better for it.
A version of this article was first published on the DAN
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